Frequently Asked Questions

Got Questions? We've Got Answers! Explore our FAQs to find quick solutions and insights about our services.

What types of schools can use this platform?

Our platform is designed to work for all types of educational institutions, including K-12 schools, private schools, charter schools, and school districts of any size.

How is pricing determined?

Our pricing is based on the number of students and the features you need. We offer three main plans (Basic, Standard, and Premium) to fit different school sizes and requirements.

Do you offer discounts for multi-year contracts?

Yes, we offer a 20% discount for annual billing compared to monthly billing. We also offer additional discounts for multi-year contracts and for educational institutions with special needs. Contact our sales team for more information.

Is there a free trial available?

Yes, we offer a 30-day free trial of our Standard plan with all features included. No credit card is required to start your trial.

What kind of support is included?

All plans include access to our knowledge base and email support. The Standard plan adds chat support and training materials, while the Premium plan includes priority support, phone support, and personalized onboarding services.

Is my data secure on your platform?

Absolutely. We take data security and privacy very seriously. Our platform uses industry-standard encryption, regular security audits, and complies with major educational data privacy regulations including FERPA, COPPA, and GDPR.

Do you offer implementation services?

Yes, we offer implementation services to help you get started quickly. Our team can assist with data migration, system configuration, and training. Implementation services are included in the Premium plan and available as an add-on for other plans.

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